Pricing Policy
Effective Date: 28/06/2024
Welcome to Cruze, a platform designed to provide seamless travel experiences and ticket booking services. Below is our pricing policy, outlining how fares are determined and billed for both cab rides and ticket purchases.
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Fare Calculation
Cab Rides:
At Cruze, your trip fare is determined through a bidding process where drivers submit offers. You, the rider, choose the bid that best suits your needs. The fare displayed in the app is the amount you will pay for the trip. Currently, Cruze does not charge additional platform fees or GST. The full amount paid by you is passed directly to the driver. -
Additional Fees
Cab Rides:
Platform Fee: Cruze does not charge any additional platform fees for using our service. However, Goods and Services Tax (GST) is applicable to fares.
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Payment Method
All payments for trips and tickets booked through Cruze must be made via the payment methods available in the app. After completing the trip or ticket purchase, the fare or ticket amount will be charged to your selected payment method.
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Fare and Ticket Transparency
We are committed to providing transparent pricing:
Cab Rides: The fare displayed in the app includes all applicable charges determined through the driver bidding process.
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Policy Updates
Cruze reserves the right to modify this pricing policy at any time. Changes will be communicated to users through the app and will be effective immediately upon posting. It is your responsibility to review the policy periodically for updates.
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Contact Information
For questions or concerns regarding our pricing policy, contact our support team at admin@cruze.asia.